Royal Transportation Company (Royal)
is centrally located
in the City of Detroit. Royal incorporated in February
1992, and continues to operate as a corporation in the County
of Wayne, State of Michigan. In June 2000, Royal purchased
a large garage (warehouse) with attached office space located
at 401 Saint Jean Street in Detroit. All vehicles are
stored, serviced and dispatched from this location.
All business operations occur at this location. Royal
had previously operated from a leased facility located at
210 Chene Street, in Detroit, for the previous eight (8) years.
Through a strong and continuing
relationship with clients such as General Motors, DaimlerChrysler,
Ford Motor Company, and Palace Sports and Entertainment for
contracted services as well as an extensive charter business,
Royal has grown over the past decade from three (3) employees
and two (2) vans, to forty (40) full-time employees and a
fleet of twenty-two (22) vehicles ranging from mini busses
to motor coaches.
Don Fitzsimmons founded Royal
on the principle of quality and value, realizing that there
was a need throughout the Detroit Metropolitan area for a
professional, team-oriented, innovative company that could
offer group shuttle and charter services to meet the needs
of a Fortune 500 corporation or a small church group equally
with the highest standards of quality and customer satisfaction.
Mr. Fitzsimmons has spent Twenty
(26) years in the transportation industry. Consulting and
Planning middle market and large transportation projects to
service: Company employee shuttle systems, conventions, and
major public events.
Throughout the years of service, "I have had the opportunity
to work with airport ground transportation shuttle systems,
hotel shuttle systems, hospital employee shuttle systems,
restaurant and entertainment venues, local and national political
campaigns working with the Secret Service and both the Democratic
and Republican campaign committees." Mr. Fitzsimmons
has a direct ability and sincerity to work with local and
national law enforcements agencies.
Mr. Fitzsimmons' keys to success include an attitude that
is very passionate about serving people, working to extend
the best value and provide the best service. "It is extremely
important that I take an active role in teaching my employees
to be successful, to understand the customers' vision
and expectations, and deliver an excellent service."
He speaks to his unique ability to cultivate these strengths
within his team by instilling a strong commitment to leadership,
including passenger transportation industry leadership, community
leadership, and family leadership and values.
A recent highlight of Mr. Fitzsimmons' career: "Mr.
Roger Penske brought the return of the new Detroit Belle Isle
Grand Prix back to our Detroit region. I had the opportunity
to work with an excellent team and develop the public transportation
shuttle system to serve both the 2007 and 2008 Grand Prix
racing events in the City of Detroit." The event was
suspended for 2009 and 2010 due to the Economic Downturn.
We are innovators and leaders
in our minibus shuttle industry. Competition is good,
for this creates the desire and depth for Royal to meet and
exceed the service levels expected by our customers. Our customer
is our business, and a satisfied customer is the lifeblood
of Royal. "Experience
the Royal Treatment"
is a high
level to offer, and our team will work to always meet and
strive to exceed this level of commitment.
Although Royal continues to
grow with our team-oriented approach, our commitment to personal
attention with a strong focus on details remains constant,
yet we are now large enough to meet a wide variety of transportation
needs in a responsive and immediate fashion.
Royal takes pride in the fact
that all of its drivers are professional, well-trained, and
courteous. Royal offers late model coaches that allow
you to travel in comfort and style. Let Royal do the
driving for you and "Experience
the Royal Treatment"
from our expert
~Donald Fitzsimmons, Owner
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